ראש/ת צוות QA תוכנה לחברת אפימילק

In this position, the employee will be required to: Lead and mentor a QA team manual & automation engineers in the multidisciplinary environment which includes also mobile & cloud / web applications Act as key point of contact for all QA aspects, include communication with R&D, Product and Support teams. Be the technical lead, as well as hands-on participation in a large portion of the execution itself. Provide coaching and mentoring on quality assurance best practices to team members and colleagues, as well as train new staff members Coordinate and handle alpha sites (local and offshore sites) Monitor and handling customer complaints – tier 4 support