Customer Support Specialist - Afikim
Customer Support Specialist - Afikim
08/02/2022This is us Artlist is a fast-growing creative technology company providing video creators with high-quality music, sound effects, footage and digital assets for video, as well as powerful video and image editing software. With our revolutionary license and cutting-edge creative tools, we’re on the fast track to becoming the ultimate 360 degree solution for video creators. Today, Artlist is the go-to licensing provider for creators in over 160 countries. Among our 16M clients are Google, Apple, Nike, Coca-Cola, Ikea, Mercedes, Samsung, Wix, Netflix, Dior and many more. Artlist consists of 4 products: Artlist.io, a royalty-free music and SFX platform Artgrid.io, a curated stock footage platform MotionArray.com, an all-in-one marketplace for creators that offers video templates, presets, music, SFX, stock footage, motion graphics and stock photos FXhome, a cutting-edge video, VFX and image editing software We’re seeking a full-time Customer Support Specialist to join our vibrant Support team in Afikim! Wake up for this: - Help content creators from all over the world through email and online chat - Become a master of the Artlist and Artgrid products, music and film licensing, web troubleshooting and more - Use your own creativity to offer solutions - Collaborate with A&R, Music, Creative, Footage and other departments within the company
- Versatile, self-motivated, can offer creative solutions and a fast learner
- An expressive and descriptive writer - Experienced with customer service (in any sector)
- Computer savvy (If you have experience with Adobe Premiere, Davinci Resolve and/or Final Cut, let us know)
- Mother tongue English speaker with excellent communication skills
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